Privacy policy.
This is the privacy policy of UpCharge Oy in accordance with the EU General Data Protection Regulation (GDPR).
Created on October 11, 2021. Latest update on May 13, 2023.
Data Controller
UpCharge Oy
Business ID: 3228269-8
Mailing address: Ratamestarinkatu 13 B 84, 00520 Helsinki
Email address: hello@upcharge.eu
Person responsible for the register
Contact person: Pauli Mankinen
Phone: +358 46 6146362
Email address: hello@upcharge.eu
Name of the register: UpCharge Oy's customer register.
Purpose and legal basis for processing personal data
The processing of personal data is based on the implementation of the agreement between UpCharge Oy and the User and partly on the consent given by the User (e.g., for marketing purposes).
The purpose of processing personal data is to implement UpCharge Oy's portable charger rental service to customers, communicate with customers, maintain customer relationships, implement, develop and monitor customer service, and implement communication and marketing. Personal data is processed for reporting purposes and for the development of UpCharge Oy's business. Tasks related to the processing of the register can be outsourced to external service providers in accordance with data protection legislation and within its limits.
Content of the register
The information stored in the register includes the basic information of the user as a customer of UpCharge Oy, such as the person's name, email address, and phone number. In addition, the register may store information related to customer relationships, such as information on ordered services and their changes, order dates, times, and billing information. In addition, the register may store other information related to customer relationships, such as information collected during registration on the use of websites, such as the user's browser, IP address, time of visit, and the web address from which the customer came to the website. In addition, the register may store information related to the customer's rental, such as time, place, and used benefit.
Tasks related to the processing of the register can be outsourced to external service providers in accordance with data protection legislation and within its limits. UpCharge Oy retains personal data in the register until the basis for data retention ends. Retention periods comply with applicable legislation (e.g., we retain your information as long as we need it for the implementation of the agreement and, for example, for up to ten years due to accounting regulations).
IP addresses of website visitors and necessary cookies for the service's functions are processed based on legitimate interest, e.g., to ensure information security and to collect statistical information about site visitors in cases where they can be considered personal data. Consent is requested separately for third-party cookies, if necessary.
Regular sources of information
The information stored in the register is obtained from the customer during registration, using the application, from messages sent through forms, by email, by phone, through social media services, or from other situations in which the customer provides their information.
Contact information of companies and other organizations may also be collected from public sources such as websites, directory services, and other companies.
Regular data disclosures and transfers of data outside the EU or EEA
Personal data may be disclosed to other UpCharge Oy's own personal registers or marketing registers, always in accordance with data protection legislation and within its limits. Personal data will not be disclosed to external parties other than by separate agreement or consent.